FAQ

Is your company a factory or a trading company?

A: We are a factory with 10 years experience in the production of wooden kitchen tools, mainly producing pepper mills, cutting boards, knife holders, kitchen gadgets, etc.

How to secure product quality?

A: We have our own QA and QC, all the export goods will be inspected by our QA or QC department. And meanwhile our goods can pass the testing according to your requirements. Quality and service first is our company's tenet.

Do you accept customized products?

A: Of course, we provide OEM/ODM solutions for customers.

Do you provide free samples?

A: We provide ready-made samples for free, the buyer only needs to pay the freight.

How long is the sampling time?

A: 15 days.

What are your payment terms?

A: 30% T/T deposit, the balance against the copy of BL